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CUSTOMER SERVICE COORDINATOR
Responsibilities:
-
Provide direct
interaction with our customers in a professional and efficient
manner as well as deal with multiple communication methods i.e.
responding to incoming telephone calls, e-mails & any methods of
communication within a specified timeframe
-
Meet agreed
performance objectives observing guidelines and policies that
have been specified
-
Continuously
identify improvements in work processes through sharing of best
practices
Requirements
-
Diploma and/or
Degree in Accounting / Computer or related fields from
recognized higher learning institutions
-
2-3 years'
working experience in customer service or call centre related
functions
-
Good listening
and comprehension skills with the ability to express ideas using
appropriate communication methods
-
Able to manage
difficult or emotional customer situations, meet commitments and
respond promptly to customers' requirements
-
Exposure to
accounting, inventory management, payroll and human resource
dealing ERP, MRP etcs will be and added advantage.
-
Able to speak
and write in English, Bahasa Malaysia and/ or speak major
Chinese dialects
-
Working
location in Kuala Lumpur
-
Proactive,
self-starter and result oriented
-
Possess own
car
Interested candidates, please fax or email your
resume together with full-sized photo with your expected salary to:
APLUS
INTERNATIONAL SDN. BHD.
3,TAMAN BINTANG,
JALAN SAKEH, 84000 MUAR, JOHOR.
TEL: 06-9518333 FAX:
06-9511099
Http://aplus.com.my
E-MAIL: job@aplus.com.my |